news & events

What’s New

  IMPORTANT INFORMATION FOR FAMILIES ENGAGING WORKERS:
J.O.E. Coffee is operating at the Guelph Public Library, Main Branch, Guelph Medical Place and Westminster Woods Medical Centre. Check it out!
Kerry’s Place Orientation/Ontario Autism Program (OAP) Services (Wellington: Dec. 9, 2019 or Waterloo: Jan. 14, 2020) click here
Welcome to Holland by Emily Perl Kingsley click here for article

welcome to accessinformation.ca

Access Information and Referral (AIR) is the centralized intake and referral point for all developmental disability services for infants, children and youth in Guelph and Wellington County.

For adults, contact Developmental Services Ontario (DSO) at 519-821-5716 ext. 2701 or 1-888-941-1121 ext. 2701. Website: dsontario.ca

A Developmental/Intellectual Disability is a significant life-long limitation in cognitive and adaptive functioning. A psychological assessment documenting this diagnosis (IQ up to 70 or overall intellectual functioning at or below the 2nd percentile prior to the age of 18 as per the DSM) is required. A diagnosis within the Autism Spectrum also qualifies an individual for Developmental Services, even if the cognitive or adaptive criteria is not met. Diagnosis documentation is required.

**Please note: The eligibility criteria described above applies to Access Information and Referral. The DSO has different eligibility criteria. Having been confirmed eligible by AIR does not imply that the individual will also be eligible for adult services via the DSO.**

At Access Information and Referral, we:

  • provide information on what services are available for those with developmental disabilities, intellectual disabilities, Autism, Down Syndrome, and Asperger's
  • offer support on how to navigate the system
  • determine eligibility & priority rating for developmental disability services
  • process referrals & manage wait lists

We are here to give you access to the information you need by answering your questions, determining your eligibility for available developmental disability services, and making any referrals you need to the services and supports within the developmental services system.